Warranty

Our Live Fully Charged™ Guarantee
 

​

At Ubio Labs, we are dedicated to designing and manufacturing products with superior performance and 100% customer satisfaction. All of our products come with a 1-year limited warranty from date of purchase.

 

We are always improving our products’ features and functionality.

​

To make a warranty claim we will need the following:

​

1. Model number or item name

2. Problem you are experiencing

​

What is not covered by the warranty? 

• Improperly operated devices

• Lost or stolen items

• Purchases made over 12 months ago

• Issues not related to quality  

​

Please visit our Support center or email support@ubiolabs.com to start a warranty claim.

​

If you have any questions please reach out to our support team or start a ticket below.

 

support@ubiolabs.com  •  Toll Free: (866) 642-4428  •  Hours: 9am - 4:30pm M-F PST